Monday, June 16, 2008

Employee Scheduling Strategies Directly Impact Morale

Whether it is a story about Wal-Mart using Kronos Software to schedule employees for 3 hour shifts at 2 a.m. or HSBC using Blue Pumpkin Software to schedule 12 hour shifts for employees that cannot work more than 8, software cannot and has not been the sole silver bullet that solves the labor crisis in the U.S. and around the world. The last blog about pay vs. work/life balance improvements is key to this argument. software is a great tool to crunch the numbers and make decisions more efficiently, but it doesn't take into account strategy. Strategy must be combined with the software to to not only capture cost savings but gain critical buy in from employees. Yes, you can achieve both employee morale improvements and cost savings, but it isn't ever a simple solution. It requires careful interaction with employees and the ability to ask the right questions so that as cost savings are captured, schedules are customized to employee preferences.

Core Practice Partners works with companies like InVision Software, ScheduleSoft, and Kronos to add a strategic dimension to the powerful software tools they provide.