Sunday, May 31, 2009

How Many Millions of Dollars Will Make You Change Employee Shift Schedules?

The last two weeks has been filled with frustrations. One client has a $21,000,000 opportunity that is completely capturable. They aren't sure if it is worth it. We have our work cut out for us because it is also going to create GREAT flexible schedules for the employees.

How about the 6 million in increased profits based on a shift in labor utilization strategy we created. Yes, please client. This is a great opportunity.

the hardest is the client that is losing business and it is all about productivity. We can do the deal and save the money. We do it well, but the goal isn't to make millions more in revenue it is to control labor costs and flex for customer needs. Flexible schedules, flexible schedules! In the end, our clients all need some form of low cost flexibility that agents can buy in to.

WE can help.

Monday, May 4, 2009

Shift Work Schedules and WFM - Society for Workforce Planning Professionals

John Frehse, Chief Strategist for Core Practice LLC (that is me) got feedback from his most recent shift work and employee schedule workshop at the Society for Workforce Planning Professionals. The 14 executives in the room said the following:

1. Overall, how would you rate this session?
Poor 0
Fair 0
Good 0
Excellent 14

2. What did you like best about this session?
So helpful. Best session I've attended.
The presentation.
TLC -- True Cost of Labor.
I can use this!
Fun and informative.
Examples.
Best session yet!!
Showed me a new way of looking at costs.

Core Practice is happy it was valuable and look forward to our next workshop. It will be in Houston at the Six Sigma Conference.